Terms of service

Last updated: October 5, 2026

1. Overview

This website is operated by Pawisha ("we," "us," "our"). By visiting our site or purchasing from us, you agree to these Terms of Service, together with our Shipping Policy, Return & Refund Policy, Payment Policy, and Privacy Policy. If you don't agree, please don't use the site.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, to place an order.

3. Products and descriptions

We aim to describe and photograph our products accurately. Colors may appear slightly different depending on your screen, and product dimensions are approximate. If a product isn't as described, your remedy is to return it under our Return & Refund Policy.

4. Pricing and availability

All prices are listed in US dollars. Prices and availability can change without notice. If a product is listed at an incorrect price because of an error, we may cancel the order and issue a full refund.

5. Orders and payment

We reserve the right to refuse or cancel any order, including orders that appear fraudulent or exceed reasonable quantities. If we cancel an order after payment, we'll refund you in full. Payments are processed securely through Shopify Payments, as described in our Payment Policy.

6. Shipping and returns

Shipping and returns are covered by our Shipping Policy and Return & Refund Policy, which form part of these Terms.

7. Using our products

Use our products as intended and follow any included instructions. Supervise your pets when introducing new products, and stop using any product that becomes damaged.

8. Accounts

If you create an account, you're responsible for keeping your login details secure and for activity under your account.

9. Intellectual property

All content on this site, including text, graphics, logos, and images, belongs to Pawisha or its licensors and is protected by law. You may not copy, reproduce, or reuse it without our written permission.

10. Prohibited uses

You may not use this site for any unlawful purpose; to interfere with its security or operation; to submit false, misleading, or harmful content; or to infringe anyone's rights.

11. Reviews and feedback

If you send us reviews, comments, or suggestions, you grant us permission to use them without obligation to you. Content you submit must be honest and must not be unlawful, offensive, or misleading.

12. Third-party links and services

Our site may link to third-party websites or use third-party services such as payment processors and shipping carriers. We aren't responsible for their content, policies, or practices.

13. Disclaimer

Except as stated in our policies or required by law, the site and products are provided "as is" and "as available," without warranties of any kind, express or implied.

14. Limitation of liability

To the fullest extent permitted by law, Pawisha will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or our products. Our total liability for any claim is limited to the amount you paid for the product involved.

15. Indemnification

You agree to indemnify and hold Pawisha harmless from claims arising from your breach of these Terms or your misuse of the site.

16. Governing law

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-law rules.

17. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date above shows when they last changed. Continuing to use the site after changes means you accept the updated Terms.

18. Contact

Pawisha
476 Riverside Ave, Jacksonville, FL 32202, USA
support@pawisha.com
+1 (904) 670-0994